We offer support for damaged, incorrect, or incomplete orders. If something arrives in an unsatisfactory condition, please contact us as soon as possible with your order details and clear photos.
Eligible refund or exchange requests should be made within 7 days of delivery. Items must be unused and returned in their original condition unless the issue was caused during delivery.
Once a request is reviewed and approved, we will guide you through the next steps for replacement, store credit, or refund depending on stock availability and the issue reported.
Questions about this policy? Ask us on WhatsApp.
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